Event Planning FAQ

We help companies create engaging and memorable events for employees and their families

What is Pop doing to prevent the spread of Coronavirus?

In short, we wear masks, keep 6ft apart, wash our hands and disinfect frequently… Read more about our Safety Procedures.

How much does an average event cost?

All our events are unique depending on location, date, number of guests and services purchased. We gather all the pertinent information and design an event specifically geared towards your needs. Therefore, the pricing is always different. Each client receives their own personalized proposal.

Can you source Venues?

Of course! We are happy to find a venue for you. We offer complete event packages and we provide every necessary service from A-Z. Please note that it may take up to 3 weeks to find you a suitable venue and there may be a retainer fee of $100-300 depending on your request.

What if it rains on the day of my picnic? Can we arrange a rain date?

At Pop! we run our events rain or shine. If you would like to schedule a rain date, we are happy to do so at an additional cost.

What do you do during Christmas time if there is a snowstorm on that day of your event?

We are an all-weather event company. We always have a contingency plan for snowstorms and in 12 years have never failed to deliver.

For BBQs and Catering can you satisfy dietary requirements such as Halal, Kosher, Vegetarian and accommodate for food allergies?

Yes, we have and can accommodate for dietary requirements.

Are all of your food services nut free?

Unfortunately, not everything we offer is nut free, but we can certainly make recommendations if you require a nut free event.

Do you charge an event management fee?

We typically do not. Pop! Events group is a unique company that is a blend of event rental company, booking agency and event planning all in one. Event planning is simply baked into our process. With this mix the customer gets the prices of an event rentals company, the connections of a booking agency and the organization of an event planning company all rolled into one convenient and affordable package.

Can you provide discounts for multiple items and large event packages?

Yes! We always try to sharpen our pencils as much as possible for our clients.

What are your cancellation fees?

Cancellation fees are dependent upon which items are chosen for your event package. However, when a client does need to cancel, we do make the best possible effort to not penalize them.

What are our payment terms?

50% of your estimated invoice amount is due upon confirmation of your event order. The remaining half will be billed 48 hours prior to your event date.

How early should I start planning my event?

As they say the early bird gets the worm! Some companies confirm their events 12 months in advance! If you do need to plan a last-minute event, we will do our best to accommodate you. However, it is recommended that you confirm your event with us 30 days prior to your event date to ensure availability.

How long have you been in business?

Pop! Events Group was established in February of 2005.

What is our return policy for event products such as food and crafts?

Sorry! We do not accept returns on event products such as food and crafts.

What areas will we travel to execute events?

We will travel to any location. However please note that there may be travel fees incurred.

Are you insured?

We carry liability insurance of up to 5 million dollars.